To confirm your place on our surf spa retreat a deposit of US$500 must be made upon booking. If a booking is made two months in advance of the start of the retreat, the whole amount is required to confirm a place. Any bank fees incurred through transferring funds are the  responsibility of the guest. To join the retreat, all guests must obtain travel insurance that covers the individual for all medical treatment while travelling abroad; along with a trip cancellation insurance which covers the individual or company, in this case Surf Haven Bali, if a retreat is cancelled by either party. Proof of insurance will be required prior to participation, as will a signed copy of the liability waiver form. If Surf Haven Bali cancels a retreat, net total of money paid for retreat package will be refunded. Surf Haven is not responsible for expenses incurred in preperation for any cancelled trips, such as airline tickets, or for costs incurred due to travel delays, flight cancellation or illness. Surf Haven Bali offers no cash, cheque or credit card refunds for cancellation or any change to booking by a guest for any reason, including injury, personal emergencies and political actions: our cancellation policy will apply and no exceptions will be entertained. For any postponement of a retreat or change of booking to an alternative date, the cancellation policy applies If a guest cancels before 90 days to the first day of the retreat, 100% of their package will be credited to another retreat week at Surf Haven within 2 years of their original booking. If a guest cancels between 30- 90 days of the first day of the surf retreat, 25% of their payment is forteited and 75% of their balance is credited to any other date within 2 years of their original booking If a guest cancels within 30 days of the first day of their surf retreat 50% is credited and 50% is forfeited If a guest cancels within 14 days of their surf spa retreat start date, their payment is forfeited in full All cancellations must be recieved in writing via email Surf Haven Bali does not offer discounts refunds or credit for arriving late, leaving early or missing any of the actifvities/meals while on the surf spa retreat A surf retreat reservation is fully transferable to another female over the age of 18, for the same date and package. The balance of the retreat package is due eight weeks prior to the retreat starting. To completely secure a spot on this retreat, this must be paid. Reminder emails will be sent to fully inform you of this prior to this happening.